Feedback form emails

Once someone fills in your feedback form there are 3 types of emails which are sent:
1- a new data entry alert sent to the account owner
2- a carbon copy of the entered data sent to the form filler
3- a carbon copy of the entered data sent to specified mailing list addresses

1- A new data entry alert sent to the account owner
Once a form filler submits an entry in your feedback form you (the account owner) automatically receive a new data entry alert via email. This email is sent by default and its layout may not be customized.
If you no longer want to receive these emails you can turn on the “Disable Emails” checkbox in the form settings in order to stop them.

2- A carbon copy
of the form sent to the form filler
This option allows the form filler to receive a copy of his/her submitted data. This option is not active by default but rather depends on the use of an “email element”.

In order to activate this carbon copy all you need to do is:
A- select the email element in your form (if you have no email element in the form you will need to add one)
B- go to the “element settings” on the right
C- turn on the “send copy” checkbox
D- press on “apply”
E- save the form


The email sent to the form filler has a standard layout and looks like the one sent to the account owner, but you may add a message to it by using the Email User Message” option or customize it altogether by using the "Custom User Email" option.
*Please note that the customized email message will be applied on both form filler email and mailing list email.

3- A carbon copy sent to specified mailing list addressesThis option allows the form owner to share the data he is receiving by having it sent to other specified email addresses in addition to himself.

In order to use this option you need to:
A- enter your form in the form builder
B- go to the “form settings” on the right
C- enter email addresses in the “mailing list” textbox
D- press on “apply”
E- save the form

The email sent to the mailing list recipients, same as the one sent to the form filler, has a standard layout and looks like the one sent to the account owner. You may add a message to it by using the ” Email User Message” option or customize it altogether by using the “Custom User Email” option.
*Please note that the customized email message will be applied on both form filler email and mailing list email.