Customizing your feedback form report table

The data management tool in the form builder displays the entire data collected through your feedback form in a result table. In this table all the fields of the form are displayed by default(as columns).
If you wish to customize this table so only certain fields (certain columns) will appear you can do so using the "new report" or "filter" options.

Following are steps to customize your result table in the data management tool:
1-Press on the 'filter' icon in the 'data' section of the upper toolbar or on the 'new report' icon in the 'report & chart' section of the upper toolbar.
2-Use the filter terms to select the fields you would like to see in the result table and make sure that all of their 'show' checkboxes is turned on.

3-Press on 'apply'.
4-The result table will update and show only the fields you chose in the filter terms.

default results table - before the filter is applied


customized results table - after the filter is applied

Add an auto reply to your feedback form

A feedback form is all about communicating with your users, receiving information from them. A very important part of this communication is your response. Sure, some users require a more in depth reply to their feedback, but all are entitled to an auto response , as if saying "we got your feedback and it is very appreciated…".
Adding an auto reply to your feedback form using a form builder is really easy.

All you need to do is:
1- Make sure you have an "email element" in your form to collect your user's address (how else will you be able to reply?)

2- Go to the element settings on the right and turn on the "send copy" checkbox and the "mandatory" checkbox.
That's it. This operation will send the basic email to the user, containing all the data he/she entered in the form (a carbon copy of the email you will receive).

If you wish to add a short text at the top of this email you can do so by using the "email user message" option in the "form settings".
If you wish to change the auto response layout all together you can use the "custom user email" option.
Read more about auto response.